FREQUENTLY ASKED QUESTIONS (FAQ)
What is the difference between the Slim and the Regular fit?

The Slim fit is more fitted, whearas the Regular fit has a straight cut. To see the exact measurements check out the Size guide.

What are smart fabrics?

At Batech there currently exist three types of smart fabrics: Fresh, Ceramic y Waterproof. These are fabrics developed using textile technology and each of them offers different functional properties to achieve maximum comfort depending on weather conditions. That’s why their main advantage is the comfort and practicality they allow, both when dressing and taking care of them. Learn more about our Smart Fabrics.

What it the difference between Fresh fabric and Ceramic fabric?

Both fabrics have properties in common (breathability, quick drying, no ironing and the antibacterial component). However, Fresh fabric, for its lightness and freshness, is specially designed for warm environments with higher temperatures. In contrast, Ceramic fabric has a thermoregulatory effect that maintains body temperature, perfect for colder times. Discover all the details in Smart Fabrics.

How should I take care of my Batech clothes?

All Batech fabrics are very easy to care for and require much less time than a conventional fabric. Wash your clothes to a maximum of 30 Cº with the simplest washing machine program. Do not use bleach or fabric softener. Once clean, hang the pieces on a hanger and let them air dry. More information on Smart Fabrics.

Where can I find a store near me?

The official Store Batech store is at C / Provença 203, Barcelona, although you can also find our products in other stores. To find your nearest store, use the Store Locator.

How do I buy a Batech item online?

1. In the menu at the top of the page, go to the “Buy” section

2. Click on the item you want to buy. A new tab will open with the description of that specific item. Select your size (see the Size Guide) and click on the “Add to cart” button.

3. A pop-up will appear with the details of the item you added to your cart (size, color, quantity, price, etc.). If you have already finished shopping, click on the “Finish purchase” button. If you’re not done yet, click “Add more items” and repeat the process with all the items you want to purchase. When you’re done with the last item, click on the “Finish Purchase” button.

4. You will be taken to a new tab where you will see the shopping cart with the summary of your order (items, price, quantity and total). Check that everything is correct. If you have a promotional code, you can enter it in this same step so that it is validated and the corresponding discount is applied. Then click on the “Process order” button to proceed with the payment.

5. Follow the four steps of the payment process (1.Personal Information, 2.Addresses, 3.Shipping Method and 4.Payment).

6. Once the payment is completed, check your email inbox to verify that you’ve received the confirmation email.

And done!

How can I exchange or return a product?

It’s very simple! Check the steps to follow in the Exchanges and Returns section. You have 30 calendar days from the date of delivery of your order to make it effective.

If I have a promotional code, how can I apply it to my online purchase?

Un cop hagis seleccionat tots els productes i finalitzis la compra, apareixerà la pàgina de la teva cistella amb tots els articles de la comanda (per veure la teva comanda fes click a l’icona de la cistella a la part superior dreta de la pàgina). Sota del resum amb els detalls de la comanda (articles, preu, quanitat i total), veuràs una casella on introduïr el teu codi promocional. Un cop validat, s’aplicarà el descompte corresponent de forma automàtica. Per finalitzar i procedir al pagament, fes click al botó “Tramitar comanda”.